Stories from projects carried out under Mozared: the problem, what was done, what changed.
These projects were carried out under Mozared. Each story describes the problem, the work and the change; customer names are withheld and numeric results are not published.
From ledger to a single panel: digitising reservations
Company
Premium Villa Rental Company
Industry
Tourism & Accommodation
Duration
6 Months
The villa rental company working with a manual book-and-pen reservation system was experiencing operational inefficiency due to manual processes, customer tracking became difficult and revenue loss due to reservation errors.
Comprehensive digital transformation project with automation of all processes, development of central management panel and optimization of customer experience.
Operations back on their feet after an eight-month rebuild
Company
A manufacturer exporting abroad
Industry
Manufacturing & Export
Duration
8 Months
The company, whose legacy software infrastructure had become inadequate and experienced a belirgin revenue drop, had reached the point of bankruptcy. All systems had crashed and operations were at a standstill.
Complete reconstruction of all systems from scratch with 8-month intensive work, developing comprehensive ERP system integrated with modern technologies.
Preventing abuse and measuring real efficiency
Company
Paper Recycling Plant
Industry
Recycling & Environment
Duration
4 Months
In the manually operated paper waste facility, fraud was constantly being committed by experts and waste suppliers, the company was losing money and real productivity could not be measured.
Digitalization of all processes, automatic weighing systems and integration of AI-supported quality control system.
Speed and the infrastructure to sell abroad
Company
Large-scale e-commerce company
Industry
E-commerce & Retail
Duration
10 Months
The e-commerce company, which was performing below its potential due to a slow and heavy system, was experiencing high commission rates and restrictions to operating only in the local market.
System performance optimization, cost reduction with financial consultancy, globalization infrastructure installation and operational capacity increase.
Production and order processes in one system
Company
National Advertising Sign Manufacturer
Industry
Advertising & Field Services
Duration
5 Months
A company selling and installing advertising signs across dozens of cities had a completely chaotic field service organization. Fault reports were tracked by phone and notebook, nearest technician assignment was manual, repairs weren't documented, and headquarters couldn't track field personnel in real-time.
An end-to-end field service management system was developed. Customer fault reporting, automatic technician dispatch, field operation tracking, documentation and payment processes were all digitized on a single platform.
Digitising residential site management
Company
Professional Property Management Firm
Industry
Real Estate & Property Management
Duration
4 Months
A firm managing a large residential complex with 20 blocks was handling dues tracking, common area maintenance, resident communication and financial reporting through Excel and paper. This led to transparency issues, collection losses and resident complaints.
A comprehensive digital property management platform was developed. Dues management, expense tracking, resident portal, meeting management and financial reporting were unified under one roof.
The Semantic Capability Compiler is what these projects taught, productised: where systems silently break, who may do what, how an outcome is proven.