Distance Sales Agreement
Last updated: 14 July 2026
ARTICLE 1 — PARTIES
Seller/Provider: KurumsalZeka.ai; Cumhuriyet Mah. Fatih Sultan Mehmet Blv. Cadde 224 41 A/A, 16210 Nilüfer/Bursa, Türkiye; info@kurumsalzeka.ai. The buyer is the person who provides their name, contact, and billing information at checkout.
ARTICLE 2 — SUBJECT AND LEGAL BASIS
This agreement governs the rights and obligations relating to the sale, payment, performance, and delivery of products or services ordered through kurumsalzeka.ai under Türkiye's Consumer Protection Law No. 6502 and Distance Contracts Regulation.
ARTICLE 3 — PRE-CONTRACT INFORMATION
Before confirming the order, the buyer is informed of the product's essential characteristics, seller identity and contact information, total price including applicable taxes, payment and delivery method, the right of withdrawal or applicable exception, and available remedies. The buyer confirms this information electronically before using the order button that creates an obligation to pay.
ARTICLE 4 — PRODUCT, PRICE AND PAYMENT
The product name, scope, license, total price, and currency are shown in the checkout pre-contract information. Payment is processed through iyzico. Card data is not stored on KurumsalZeka.ai servers.
ARTICLE 5 — DIGITAL DELIVERY
After server-side verification of a successful payment, an intangible digital product is delivered immediately to the buyer's email address as a ZIP attachment or secure access link. There is no physical shipment. Delivery and contract confirmation are sent by email as a durable medium.
ARTICLE 6 — RIGHT OF WITHDRAWAL
Except where a statutory exception applies, a consumer may withdraw from a distance contract within fourteen days without giving a reason or paying a penalty. Notices may be sent in writing or by a durable medium to info@kurumsalzeka.ai.
ARTICLE 7 — INSTANT DIGITAL DELIVERY EXCEPTION
Article 15/1-ğ of Türkiye's Distance Contracts Regulation excludes contracts for services performed instantly in electronic form and intangible goods delivered instantly to the consumer from the right of withdrawal. The Autonomous AI Staff MVP Starter Kit is pre-made intangible digital content delivered immediately by email after successful payment. Before ordering, the buyer expressly requests immediate delivery and separately acknowledges the exception.
ARTICLE 8 — DEFECTIVE PERFORMANCE
The withdrawal exception does not remove mandatory remedies for defective or non-conforming goods or services. If the file is not delivered, cannot be opened, is incomplete, or lacks advertised essential characteristics, the buyer may contact the seller with the payment reference.
ARTICLE 9 — RECORDS AND PERSONAL DATA
The seller retains transaction records relating to information, confirmation, payment, delivery, and statutory obligations for the legally required period. Personal data is processed under the Privacy Policy and applicable data-protection law.
ARTICLE 10 — DISPUTES
Consumers may apply to the competent Consumer Arbitration Committee or Consumer Court according to current monetary thresholds and jurisdiction rules. The laws of the Republic of Türkiye apply.
ARTICLE 11 — EFFECTIVE DATE
The agreement is formed electronically when the buyer selects the checkout confirmations and approves the order that creates an obligation to pay. Order-specific pre-contract information, payment record, delivery email, and invoice form integral parts of this agreement.